Shipping Policy
Thank you for shopping with us! This Shipping Policy outlines important information regarding the shipment of products from our store. Please read this policy carefully before placing your order.
Shipping Timeframe: After placing an order, we will process and ship your products within 3-5 business days. Please note that this timeframe does not include weekends or holidays. We strive to fulfill orders as quickly as possible, and we will notify you via email with tracking information once your order has been shipped.
Out of Stock Items: In the event that an item you ordered is out of stock, we will promptly notify you via email or phone. At that point, you have the following options:
- Wait for the Product to Arrive: If you're willing to wait, we will restock the item and ship it to you as soon as it becomes available. We will provide you with an estimated timeframe for restocking and shipping.
- Exchange for Another Product: If you prefer an alternative product, we will be happy to assist you in finding a suitable replacement. We will provide you with options of equal or lesser value and make the necessary arrangements for the exchange.
- Refund: If you do not wish to wait for the product or choose an alternative, we will issue a refund for the out-of-stock item. The refund will be processed using the same payment method used for the original purchase.
Shipping Charges: The customer is responsible for all shipping charges associated with their order. The shipping cost will be calculated based on the weight, dimensions, and destination of the package. During the checkout process, you will be provided with the shipping cost before completing your order.
Taxes and Duties: Customers are responsible for any applicable taxes and duties imposed by their local customs authorities. These charges may vary depending on your country or region. Please consult your local customs office for specific details regarding import duties and taxes.
Order Tracking: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its expected delivery date.
Shipping Restrictions: Please note that certain products may have shipping restrictions based on their nature, size, or destination. In such cases, we will notify you during the checkout process, and alternative arrangements will be made if necessary.
Lost or Damaged Packages: While we take utmost care in packaging and shipping your order, unforeseen circumstances may occur during transit. If your package is lost or arrives damaged, please contact us immediately, and we will work with the shipping carrier to resolve the issue as quickly as possible.
If you have any further questions or require assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to help!
Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website at the time of your purchase.
